Should You Switch to a Cloud-Based Phone System in Toronto?

vadim
June 28, 2023
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Should You Switch to a Cloud-Based Phone System in Toronto?

If you’re like most small business owners, you’re always looking for ways to increase productivity and streamline operations. Cloud-based phone systems in Toronto are an excellent option for businesses of all sizes due to the many benefits they offer, including greater flexibility and security than traditional on-premise phone systems.

Greater Business Flexibility

As a business owner, you know that flexibility is one of the most vital factors in determining your success. You need to adapt quickly and easily as your needs change. Cloud-based phone systems are much more flexible than on-premise systems because they allow you to access your system from anywhere, anytime. If a user leaves unexpectedly and there’s an urgent need for their services, you can easily replace them with another temporary worker without spending money on new hardware and software licenses.

More Security

Security is a top priority for cloud-based phone systems. Data is stored in secure data centers, and only authorized users can access it.

Cheaper to Maintain

If you are currently using a traditional phone system, you will likely be paying monthly lease fees to your carrier. These can add up quickly and often require a significant capital investment. In addition to the cost of leasing hardware and software, phone systems require maintenance and upgrades every few years.

In contrast, cloud-based systems use Internet connections rather than dedicated circuits as their backbone for connectivity. There is no need for expensive hardware such as routers or switches because all of these functions are handled by the provider’s data center infrastructure.

Better Access Controls

Cloud-based phone systems in Toronto offer better access levels and controls. One of the most significant advantages is that you can control who has access to which features. You can set various access levels for different users, so as an example, your receptionist might be able to use the live chat feature but not create new extensions or transfer calls.