The Future of Remote Work with Cloud PBX
The Future of Remote Work with Cloud PBX
The COVID-19 Pandemic opened the eyes of every business to a multitude of flaws, but none as impactful as remote access for employees to work away from the office. Many businesses had weak infrastructure that did not allow for all of the workforce to log onto the network all at once, others just flat out did not have the capability to allow their employees to work from home. So when the time came to upgrade, businesses began looking at options to integrate this functionality into their work environment, and remote work via Cloud PBX emerged as a top candidate for their needs.
What is Cloud PBX?
A PBX (or Private Branch Exchange) is a business telephone system that allows for users to communicate both internally and externally. Cloud PBX allows for the hardware required to be installed for a PBX system to be hosted off-site at a service provider. This means for all of a business’ phone and communication needs, their PBX solution is accessed completely via the internet.
Remote Work with Cloud PBX
The beauty of Cloud PBX lies in the way it is accessed; since all the features and capabilities of your PBX system are all stored in the cloud and accessible via the internet, you and your employees are not relegated to being only at your desk to make use of your phone system. Exactly how you would access your phone from your desk, you and your employees are able to access your phone and use it as normal from any location that has internet.
Nowadays the majority of businesses have moved to online storage of files and data for security and protection reasons, but at the same time allowing for employee access remotely from home. This avenue allows for two massive upgrades to any business:
- Upgrading to a modern phone system that comes with all the benefits of a PBX system with zero responsibility for the hardware.
- Gain the capability of calling and receiving calls for your business, while being anywhere in the world. All you need is an internet connection
With the implementation of a Cloud PBX system, the most important bridge between customer and business is accessible even when away from the office. Now more than ever, as businesses are diverting resources to develop proper remote work capabilities for themselves and employees, the option of using Cloud PBX becomes more appealing than ever.
Voiswitch is a leading VoIP and high-speed internet provider delivering end-to-end solutions that meet customers’ unique needs.